New Patients

Your First Visit Starts Here

We want your first visit to feel simple and straightforward. Find everything you need to prepare for your appointment, complete new patient forms, explore payment options, and learn what to expect before you arrive.

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New Patient Forms


What to Expect as a New Patient

Start by requesting an appointment online or calling our office. Let us know which service you’re interested in, or simply tell us if you’re not sure where to begin.

A member of our team will help guide you toward the appropriate next step.

Before your first visit, you’ll be asked to complete our new patient forms. This gives your provider important information about your health history and helps us prepare for your appointment.

DOWNLOAD NEW PATIENT FORMS →

For most services, your care begins with an initial exam or evaluation. Depending on the reason for your visit, this may include a review of your medical history, discussion of your concerns, a hands-on examination, imaging, lab work, or other appropriate testing.

Because every patient and service is different, the exact process will vary.

Once your provider has the information needed to understand your concerns, we’ll review the findings with you, answer your questions, and discuss appropriate options.

If treatment is recommended, your next steps will be based on your individual needs, findings, and goals.

Interested in Our Advanced Knee Pain Program?

Patients interested in our Advanced Knee Pain Program have the option to begin with a complimentary consultation with a provider.

This optional consultation gives you an opportunity to learn more about the program, ask questions about the services available, and determine whether you’d like to move forward with an initial exam.

The complimentary consultation is not a medical exam and is not required before beginning the program. Individual treatment recommendations are made after your initial exam and review of your medical history, condition, imaging, and examination findings.

Learn About Our Knee Pain Program


Before Your Visit

To help your first visit go as smoothly as possible:

  • Complete any requested new patient paperwork before your appointment.
  • Bring your photo ID and insurance card, if applicable.
  • Bring or provide any relevant medical records or imaging you’ve been asked to supply.
  • Bring a current list of medications and supplements, if requested.
  • If your paperwork is not completed in advance, please arrive at least 30 minutes early to allow time to complete it before your scheduled appointment. If there is not enough time to complete your paperwork before your appointment begins, your visit may need to be rescheduled. This helps ensure your provider has the full amount of time needed to give you thorough, attentive care. If you have questions about which forms you need for your appointment, please contact our office.
Complete New Patient Forms

Payments & Insurance

Payment and insurance coverage can vary depending on the service you receive. Some services may be billed to insurance, while others may be offered on a self-pay basis or as part of a program.

When applicable, our team can help you understand insurance coverage and your financial responsibility so you know what to expect before moving forward.

Payment and financing options may also be available for qualifying services.

View Payment Options


Insurances We Accept

  • MCR
  • BCBS of Tennessee (out-of-state coverage depends on whether the provider is in or out of network)
  • Cigna
  • Humana
  • United Healthcare
  • UHC MCR Advantage
  • Aetna
  • Farm Bureau (UMR)
  • AARP
  • TriCare

Require Referral From Primary Care Provider

  • Wellpoint
  • United Healthcare Dual Complete

New Patient FAQ’s

No. If you’re not sure where to begin, contact our office and let us know what you’re looking for. Our team can help guide you toward the appropriate next step.

Referral requirements can vary depending on the service and your insurance plan. Contact our office if you’re unsure whether a referral is required for your visit.

Insurance coverage varies by service and individual plan. Some services may be billed to insurance, while others are self-pay. Our team can provide more information based on the service you’re interested in.

New patients will be asked to complete appropriate intake paperwork and new patient forms. Completing your forms ahead of time can help make your first visit easier and prevent delays.

That depends on the service you’re seeking. Most patients begin with an initial exam or evaluation that may include a review of health history, discussion of concerns, examination, imaging, lab work, or other appropriate assessments.

Not for most services. Patients interested in the Advanced Knee Pain Program may choose to have an optional complimentary consultation before scheduling their initial exam, but it is not required.

Give our office a call at (931) 651-1918 . We’re happy to help you understand what you need and where to begin.